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Where's the Ink?


I bought a G4210 Megatank printer yesterday. Installed it. Today, March 24, 2019, the magenta tank shows half full. That is impossible since I have printed only six sheets. Anyone else seen half-full ink bottles in a new package? I will be chatting with Canon about this on Monday (tomorrow).


Can only speculate in your situation.  However, I can tell you that many printer manufacturers only include "special" low capacity cartridges with new printers.  Not saying Canon does, but many other company's do this so its possible.


1/2 tank for 6 pages doesn't sound right. 

Bay Area - CA

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Product Expert
Product Expert

Hi Whingenot,


Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).


We look forward to hearing from you

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