03-24-2019 02:29 PM
I bought a G4210 Megatank printer yesterday. Installed it. Today, March 24, 2019, the magenta tank shows half full. That is impossible since I have printed only six sheets. Anyone else seen half-full ink bottles in a new package? I will be chatting with Canon about this on Monday (tomorrow).
03-25-2019 10:38 AM - edited 03-25-2019 10:38 AM
Can only speculate in your situation. However, I can tell you that many printer manufacturers only include "special" low capacity cartridges with new printers. Not saying Canon does, but many other company's do this so its possible.
1/2 tank for 6 pages doesn't sound right.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
03-29-2019 03:45 PM
Hi Whingenot,
Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).
We look forward to hearing from you
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