WIA error when I try to scan on my G3260 printer / scanner.

[westron007]

I get an error message that says I need to download the windows WIA driver. I have tried all the fixes from You Tube and even reloaded the printer.  No success.  I would apprecuiate any help.  

[Mike]

Hi westron007!

To have a better understanding of your issue, please let everyone know the operating system on your computer. Any other details you'd like to give will only help the Community better understand your issue.

If this is a time-sensitive matter, please check out your other support options here: https://canon.us/MyCanonAccount

Thanks! 

[westron007]

Windows 10 PC 

[ArthurJ]

Hi,

Are you scanning from IJ Scan Utility when the error appears? 

We look forward to your reply. 

[westron007]

I open the Cannon folder and select "scan and print option".  Then the error appears

[ArthurJ]

Hi,

Please open the Canon Utilities folder and check for IJ Scan Utility. If it is listed, please open and try to scan. 

We look forward to your reply. 

[DJBiograd]

But this IJ Scan Utility is not compatible with Photoshop (as new photoshop versions do not support TWAIN - because twain plugin doesn't exist in 64bit variant, and newer photoshop versions only have 64bit variant). This is a workaround because your driver is not WIA compatible!

[westron007]

I had the same error and this worked for me on Windows 11. Microsoft edge

[westron007]

I'm using 64 bit windows 11