04-20-2016 06:12 PM
When I place a document into the feeder, and press print, it says please place document on the platen.
How do I fix it.
I've tried shutting off and on, reloading drivers, and reinstalling original .exe program.
The guides are not too tight.
Thanks,
Gail
04-20-2016 07:09 PM
Try inserting a single sheet of paper and see if the printer beeps.
04-20-2016 07:11 PM
05-11-2017 11:56 AM
I tried inserting one or multiple pages, I get the beep, but when I press copy, or colour copy, it does not feed, and copies a blank page. It never worked from day 1.
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