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The Auto Document Feeder does not work MX452.

gailbrilling
Apprentice

When I place a document into the feeder, and press print, it says please place document on the platen.

How do I fix it.

I've tried shutting off and on, reloading drivers, and reinstalling original .exe program.

The guides are not too tight.

Thanks,

Gail

3 REPLIES 3

jrhoffman75
Legend
Legend

Try inserting a single sheet of paper and see if the printer beeps.

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Thanks John, I look forward to making it work

howard2
Apprentice

I tried inserting one or multiple pages, I get the beep,  but when I press copy, or colour copy, it does not feed, and copies a blank page. It never worked from day 1.

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