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Pixma MX922 - how to disable ink level monitoring?

cgjohnst
Apprentice

I put a new cyan ink cartridge in my mx922, but it keeps giving me code 1414 and just won't work. I disabled the ink level monitoring, but it still isn't working. How can I get it to accept the full cartridge in there now and be able to use my printer again?

1 REPLY 1

cgjohnst
Apprentice
Apparently it's just a bad cartridge. I bought another one and it worked fine, but my original won't detect at all.
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