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TS9020 Scan Utility error

deb1262
Apprentice

I have a Pixma TS9020 all in one. I updated my Mac to 10.15. Now the scanner doesnt work. I get this error message- The operation couldn’t be completed. (jp.co.canon.ij.scanutility2.icadriver error -9958.)

I can't seem to find any info on this. Can someone please help? I can still print etc...

14 REPLIES 14

Please repost a working link for the updated IJ Scan Utility.

That link doesn't work.

Thanks, everyone, for catching that erroneous link.  We've updated the original post and you can also access the drivers and downloads for the PIXMA TS9020 right HERE.  The page you land on will automatically show you the right offerings for your operating system.

 

Hope this helps!

thank you

Did the fix work.  I am on 15.02 and the new drivers didn't fix anything ts9020

deb1262
Apprentice
I'm still not able to scan.
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