TS9020 Black printing is messed up

[vbalbert]

I've been printing quite successfully with my TS9020 for quite some time but today things took a bad turn.  I made sure I have plenty of ink in the printer and everything prints fine except for black.  I printed a nozzle check and I've attached it.  As you can see the first pattern is all messed up as if it's double printing.  I've done cleaning and deep cleaning to no avail.  Any suggestions?

[ArthurJ]

Hi vbalbert,

I would recommend performing a print head alignemnt. Please click HERE for the steps to perform the alignment.

If the alignement does not resolve the issue, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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