cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

TS8370A print out empty on one sided, but able to print out in double sided?

stevephua
Apprentice

My TS8370A is printing out empty page on one sided jobs. But when i set the job to double-sided page, it is then able to print out both pages. 

I have tried to reset the printer but the problem still exist. Previously there was no such issue. 

How do I resolve this problem?

Thank you. 

Screenshot 2024-09-21 at 15.20.11.pngScreenshot 2024-09-21 at 15.20.45.png

1 REPLY 1

Ron
Moderator
Moderator

Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.  The TS8370A isn't sold or supported by our team here at Canon USA.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Avatar
Announcements