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TS8322 After firmware update getting code 6A80, not functioning

fukucanon
Apprentice

There was a message on my printer asking to update firmware. I clicked OK. When i returned there was an error code 6A80. I have tried restarting and resetting the printer and the code returns upon startup. It appears this firmware update bricked my printer that was functioning perfectly fine beforehand. What do I do? I cannot find any way to contact Canon directly about this. No longer under warranty.

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

Even though the printer is out of warranty, you may be able to reach our support team. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

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