TS8320 Not Printing Text

[techjunky]

I have been trying to print from the TS8320.  Oddly enough, it will print images, but not text (It will print lines and URLS on the page, but no other text).  

Things I have preformed:

1.  Nozzle check

2.  Cleaning

3.  Deep Cleaning

4.  Print Head Alignment - Auto

5.  Removed Print Head to check for debris

6.  Switched from ABBYY to Adobe DC

7.  Uninstalled/re-installed

8.  Changed Network settings

Is there an option to reset it to factory settings?  Is this an option that might correct the issue?

[ArthurJ]

Hello,

Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat box, ask to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.