01-28-2024 08:19 AM - last edited on 01-28-2024 04:48 PM by Kristoff
I have a TS620 which recently started acting up and not printing. I have re-set everything and I am attempting to download the latest software. It seems like there is no software available for MacOS 14 and I would like to know if there is anything I can do to get this printer working again or should I just look for a new printer. Thanks in advance.
01-28-2024 12:00 PM
Thanks for joining the conversation, BV2260!
So that the Community can help you better, we need to know exactly which Canon printer model you're using (example: PIXMA TS6220, TS6020, etc). That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
01-28-2024 04:43 PM
It is a PIXMA TS6220
02-01-2024 12:49 PM
Hi,
What kind of error appears when you try print? Is the printer connected to your computer via USB cord or wireless?
We look forward to your reply.
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