10-08-2020 06:42 PM
Hi,
I have a TS6220, it has been work great. Suddenly it is not connected to the network. All my other devies are connected and my speed is 120mbps.
I tried to connect via the printer, but was not successful because I did not see my network on the printer.
I tried to reset settings -> didnt work.
I ran the setup again -> Did not work.
Tried to connect via USB for network -> did not work.
At this point I am out of options.
- I have not changed router or network, nothing changed on my end.
I am on a MAC running MacOS Catalina 10.15.4
Any help would be appreciated.
10-19-2020 02:03 PM
Hi alechko03,
Please follow the steps in this Knowledgebase Article to connect your PIXMA TS6220 to your wireless network:
https://support.usa.canon.com/kb/index?page=content&id=ART173609
If you continue to have difficulties, please contact our support group using the following link:
https://mycanon.usa.canon.com
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