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TS6220 Not recognizing My Network

alechko03
Apprentice

Hi,

 

I have a TS6220, it has been work great. Suddenly it is not connected to the network. All my other devies are connected and my speed is 120mbps.

 

I tried to connect via the printer, but was not successful because I did not see my network on the printer.

I tried to reset settings -> didnt work.

I ran the setup again -> Did not work.

Tried to connect via USB for network -> did not work.

 

At this point I am out of options.

 

- I have not changed router or network, nothing changed on my end.

 

I am on a MAC running MacOS Catalina 10.15.4

 

Any help would be appreciated.

 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi alechko03,

 

Please follow the steps in this Knowledgebase Article to connect your PIXMA TS6220 to your wireless network:

 

https://support.usa.canon.com/kb/index?page=content&id=ART173609

 

If you continue to have difficulties, please contact our support group using the following link:

https://mycanon.usa.canon.com

 

 

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