Showing results for 
Show  only  | Search instead for 
Did you mean: 

TS3522 Ran great until it came time to replace an ink cartridge. Help


So printed fine, replaced the cartridge and can not get the error message E05 to clear. 

The Black is blinking but I have attempted to clean both cartridges and the contacts. 

I have replaced the ink cartridge with a different one. 

Still no luck. 

Guess I will have to try to return if I can't resolve this problem. 


Product Expert
Product Expert


Could you reply with the information that is on the ink cartridges you have tried ( ink number, where the cartridge was made, etc). 

We look forward to your reply. 

It is an official "Cannon" Black Ink PG-245XL FINE Cartridge Made in Japan 

Hi FishingKev! Thanks for posting in the Canon Community Forum. I see that your PIXMA TS3522 is displaying an E,0,5 after you installed a new ink cartridge.

The E,0,5 error indicates that the printer is not recognizing an ink cartridge or that the wrong ink cartridge is installed.

In this case, you are getting this error because you are using the wrong cartridge. The TS3522 uses the PG-275 or PG-275XL for black and the CL-276 or CL-276XL for color. The PG-245XL that you purchased will not work with your printer.

Once you have replaced your black cartridge with a PG-275 or PG-275XL, the error will clear. Then, you will be able to continue using the printer.

I recommend that you create a My Canon Account and register the printer. Please use the following link to create or open your account:

After you create your account and register the printer, you can click on SERVICE & SUPPORT (in the left column). After that, click on the red box that says GET SERVICE & SUPPORT (on the right side of the page) to check if you can access our phone and chat options.

If you have already registered your printer, you can sign into your My Canon Account, click on SERVICE & SUPPORT on the left, and click on GET SERVICE & SUPPORT on the right to check which support options are available to you.

Enjoy the upcoming holiday season and thank you for choosing Canon.


03/30/2023: New firmware updates are available.

EOS R3 - Version 1.4.0

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

03/28/2023: New firmware version is available for EOS-R5 C
03/14/2023: New firmware version 1.8.1 is available for EOS R6
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.