03-22-2023 12:01 PM
It was printing fine but the copies were very light. I did a print head cleaning and now yellow light comes on and the LCD display on the printer blinks E 5 9. It was printing fine before. Even thought the cartridges still had ink but were low, I put in fresh Canon ink cartridges. Here is what I did to try to fix.
Reboot printer and computer both before and after uninstalling and re-installing the printer and after downloading updated drivers. Go back to printer cartridges that worked before print head cleaning. Try to bypass wifi and do a direct hardwire to Macbook. Nothing works. The printer que says that the document was sent to printer and it is printing. The printer flashes yellow light and E 5 9 on the LCD. Supposedly this error means that the plastic on the ink cartridge is still on but it will print a test page and it will print the network configuration page, so obviously there is nothing wrong with the cartridges. It will print from the old Toshiba laptop which is not a primary computer but used only when a website or program has issues with Mac. Ready to throw the printer away and take the loss on the $50 worth of new ink I just installed. HELP!!
Solved! Go to Solution.
03-28-2023 10:18 AM
E,5,9 appears when the paper size settings at printer driver do not match the paper size registered in the printer. Please click HERE for steps to resolve this issue.
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03-28-2023 10:18 AM
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