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TR8520 firmware update bricked printer, will not connect wirelessly and does not have a usb port.

Brickedprinter
Apprentice

That's it. thanks, Canon. Expensive printers shouldn't be disposable.

4 REPLIES 4

Danny
Moderator
Moderator

We can understand your frustration!  This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.

Thanks and have a great day!

I went through all the knowledge base already, did everything suggested, and nothing worked. I just bought an Epson about 10 minutes ago. Done with Canon for good.

Patrick
Product Expert
Product Expert

Hi Canon Customer, 

I am not sure what you mean by "bricked'.  Does your PIXMA TR8520 power on?  Does an error appear on the display of your printer?

The PIXMA TR8520 does have a USB port.  It is located on the back of your printer.  It is #5 in the image below:

 

 

img01.jpg

 

 

 

 

 

 

  

that may be where it is supposed to be, but it is not a usb port.

It went to the recyclers today.

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