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TR8520 Support Code 1300. Looks terminal


Hello I have a TR8520 displaying Support Code 1300. From my research on this forum, it appears that it's a terminal issue. 

What are my options here? Is this a repairable issue? Is it worth the money for repair as oppose to buying a new printer? 

My biggest issue is that we recently stocked up on the PG 281 Ink cartridges so I don't want to lose the value on those. Are there other Canon printers available through Canon Direct that take those cartridges? I can't seem to find one that is compatible.

Any help is appreciated.



Possible solution to your error message:

Canon Knowledge Base - Support Code 1300 Appears - TR8520

Potential replacements:

  • Canon PIXMA TS6220
  • Canon PIXMA TR7520
  • Canon PIXMA TR8520
  • Canon PIXMA TR8620
  • Canon PIXMA TR8620a
  • Canon PIXMA TS6120
  • Canon PIXMA TS6220
  • Canon PIXMA TS6320
  • Canon PIXMA TS702
  • Canon PIXMA TS702a
  • Canon PIXMA TS8220
  • Canon PIXMA TS8320
  • Canon PIXMA TS9120
  • Canon PIXMA TS9520
  • Canon PIXMA TS9521C
  • Canon PIXMA ts8120

Bay Area - CA

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Thank you for the list of ink cartridge compatible printers. I found a used one on Amazon but it was delivered poorly packed and broken as soon as we opened the box. There is no actual paper jam in the unit. We've looked everywhere. I read elsewhere on this forum that occasionally that is a terminal error having to do with a faulty part (I forget what it was called).



It is rarely economical to repair a consumer grade printer, assuming you could even find a place that works on them. A new printer comes with a complete set of ink cartridges as well, so that cost would need to be added to any repair cost when doing the cost/benefit.

From Rick's list I have the TR8620a which uses the 281 series. I am very happy with that device. Based on the numbering I am guessing it is the successor to the 8520 model.

John Hoffman
Conway, NH

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