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Solution for error 1003 that did not work. Pulled plug. Drained power. 3rd try worked.

B10KayL
Apprentice

When the solution given by Canon Online Manual for Error 1003 did not succeed qwith multiple tries, I pulled the power cord, drained the power by holding down the on button for 15 secs. X 3 then replaced power cord and tried to print again.  3rd of these routines succeeded!

1 ACCEPTED SOLUTION

Accepted Solutions

CSmith1
Apprentice

Thank you very much! Your idea worked. I've had this MG6820 for less than a year- I do print quite a bit but yikes! with a whole lot of ink bought, I was kind of freaking out that it would not work. I tried fixing the 1003, as you mentioned quite a few times to no avail but then followed your directionsSmiley Wink.

OT-----I have noticed just recently that the printer wasn't printing out the entire page from my web site-lines of type were missing. What could be happening? Any idea? 

Thank you very much again.

View solution in original post

8 REPLIES 8

CSmith1
Apprentice

Thank you very much! Your idea worked. I've had this MG6820 for less than a year- I do print quite a bit but yikes! with a whole lot of ink bought, I was kind of freaking out that it would not work. I tried fixing the 1003, as you mentioned quite a few times to no avail but then followed your directionsSmiley Wink.

OT-----I have noticed just recently that the printer wasn't printing out the entire page from my web site-lines of type were missing. What could be happening? Any idea? 

Thank you very much again.

SuMac
Apprentice

Unbelieveable!  Don't know how you figured this out, but it worked.  You saved my sanity and my printer.  Thank you.

canon error 1003 solution

 

Press the HOME button, select SetupDevice settings, and Print settings in this order, and then set Prevent paper double-feed to ON.

 

other

 

Press the HOME button, select SetupDevice settings, and then select cassette incorrect paper detection to No

 

this will solver error 1003

Hi CSmith1,

 

So we can best assist you, we would need some more information to help narrow down this issue.

 

  1. Does this happen when printing documents that are not on a web page( word doc or text edit)?
  2. What version of Windows or Macintosh is installed on your computer?
  3. What web browser are you using?

We look forward to your reply.

Got persistent error 1003 on my Pixma MG5520. Tried everything mentioned above. Nothing works. I can't do the last item suggested by himacc as my printer does not have the option "incorrect paper detection".  What can I do?

DerrickL
Whiz
Whiz

A new post would have been the best due to this one having a marked solution however , I can provide this for you:

https://www.youtube.com/watch?v=tVI7tkVUtyo

Error code 1003 means that there is no paper in the printer or that the printer isn't picking any paper up. If you do have paper in the tray and get error 10003, please follow our troubleshooting video and you will get you printer to work properly again. This fix applies to many Canon Pixma ...

Thank you for your advice. I did the cleaning and it did not help. However, incidentaly I pushed the paper with my finger and the printer took it and printed the page. I think the feeding mechanism is at fault. When I push the paper in I hear a clicking noise, and then printing starts; one page at the time. I do not see any obstructions, jammed papers, paper clips etc. What shall I do now?

DerrickL
Whiz
Whiz

I had this happen with a Brother printer as well, but I didn't know how to fix it. Your printer has reduced spring tension. One way is to curl the paper upwards before loading it but I think this is a better way:

Simple Fix

To resolve this issue, a straightforward solution involves enhancing the grip of the feed rollers. Here’s how to do iAdd a Piece of Sponge:

  • Place a small piece of sponge under the paper intake rollers. This increases the pressure on the rollers, allowing them to grip the paper more effectively.
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