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Setup quit unexpectedly (Mac)

KayRaj
Apprentice
Hi,

Not sure if it is a Canon or an Apple issue but I’m taking my chances here.

I just bought a PIXMA TS3322, and I can’t install the helper to connect the printer to my home wifi/computer (MacBook Air).

What I did:
- Turned the printer ON. Pressed the DIRECT button and got the wifi symbol and the horizontal bars on the printer screen flashing
- Downloaded the helper, started the setup.
- Went through acquiring info on the last software and the license agreement
- ISSUE: upon accepting the license agreement, the setup just quits unexpectedly.

What I tried to do:
Turn OFF the computer firewall and allowed apps downloaded from anywhere. Still no luck.

How can I fix this ? Thank you
1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

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