Scanning Active Screens with PIXMA MX320

[TwinSteel]

Occasionally I find myself needing to scan the screen of an active mobile device, a smartphone or a tablet (that won't  allow a screenshot to be taken), but if the high intensity Scanning light is on - there is so much glare off of the device glass display that the content is completely washed out.

Is there any mfgr maintenance/setup code that can be entered by the keypad that will disable the scanning lamps but let the cameras to get a scan of the device screen ?

[DerrickL]

You might be able to take a screenshot from your mobile device:

Android Devices

To capture a screenshot on most Android devices, follow these methods:

Method	Steps
Power + Volume Down	1. Navigate to the screen you want to capture. 2. Press and hold the Power and Volume Down buttons simultaneously. 3. Release the buttons when you see a flash or animation.
Power Button Menu	1. Open the desired screen. 2. Press and hold the Power button until a menu appears. 3. Tap on "Screenshot" or "Capture."
Three-Finger Swipe	1. Go to the screen you wish to capture. 2. Place three fingers on the screen. 3. Swipe down with all three fingers simultaneously.
Quick Settings Button	1. Pull down the notification shade. 2. Look for the "Screenshot" button in the quick settings panel. 3. Tap it to capture the screen.

iPhone Devices

For iPhones, the method varies based on the model:

Model Type	Screenshot Method
iPhone with Face ID	1. Press the Side button and the Volume Up button at the same time. 2. Quickly release both buttons.
iPhone 8 and Earlier	1. Press the Home button and the Power button simultaneously. 2. Quickly release both buttons.

Accessing Screenshots

After taking a screenshot on both Android and iPhone, you can find the captured images in the respective Gallery or Photos app. From there, you can edit, share, or delete the screenshots as needed.

[Arthur]

Thanks for posting!

While our Forum Community members are welcome to chime in, the Canon PIXMA MX320 has been retired. That means we do not offer support for the printer or updated drivers. We recommend updating to a more modern printer and reaching out to our Canon Upgrade Program specialist who will go over the best options for upgrading your printer. They can be reached at 866-443-8002.