09-10-2021 03:11 PM
Don't know how this happened, printer was working (and scanning) well before I moved. Now won't scan.
Appear to be 2 hinges, one of them is completely detached, the other has a flat cable beside it.
I cannot completely insert the 1" x 1" plastic pin that supports the detached hinge so the scanner lid won't lie flat.
Looks like these plastic pins that support the hinges are meant to be raised up & down to accomodate scanning thick thinges like books.
Cannot find anything about this online. Thanks!
01-31-2022 08:51 PM
Same problem, have no idea what's going on. Thinking of taking the printer into Best Buy and seeing if anyone at the GeekSquad counter can fix it.
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