When I go to scan something it says "You do not have the required privileges to access the specified folder." and it will not scan anything. How do I set this up to where I can scan things.
Model: PIXMA MG3222 (Printer/Scanner (Multifunction)
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This is a an issue with your security settings. Recent updates to WIndows 10 changed some of the security permissions. Read the following link, more specifically the part on a "new version of Windows":
Play around with the security settings and make sure your profile has full access. Once you have the proper access the scanner will work.
This is a Microsoft/Windows issue (settings), rather than a Canon issue.
I just discovered this problem this morning. It was not a problem before.
I purchased my Canon MX922 in 2015. And while the printer is pretty good, the software has been a disappointment.
The 'SCAN' button on the printer is useless. It acts like it is scanning, but no document is upload to my PC, as in Image Garden. This used to work. So I have used the Canon U scan utility. Should not be so clumsy.
Wifi does not work. It used to work,, after initial purchase. Then when I moved, it no longer worked. It needs to be hard wired, which is an inconvenience since several devices use the printer. Should not be so clumsy.
Now, using this scan utility, I wake up this morning and I am having this same problem as the others have reported on this thread - I don't have the required priviliges to access the specified folder. Really? It used to work. I am the only user on this computer - no sub-accounts. Should not be so clumsy.
I am on Window 10, and all the printer functions had performed well when installed on Windows 8.1 and later on Windows 10. I did one call to customer support for another issue about 18 months ago, and the technician was challenged to fix it. Eventually got resolution after a 35 minute call.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.