12-03-2021 08:54 AM
I downloaded the MX920 printer driver and then the IJ Scan Utility on my Mac Book Air. I only see the printer. I can't scan. Any help would be appreciated.
12-03-2021 11:00 AM
Hi, sheakley!
So that the Community can help you better, we need to know exactly which version of macOS is running on your computer along with what type of connection you're using between your computer and your printer. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
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