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Quick Menu Software for Canon PIXMA MX452

clarkdjensen
Apprentice

Whenever I click on the Quick Menu program for the subject product, I get the following error message:

 

Canon Quick Menu has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.

 

I have uninstalled and reinstalled the driver and Quick Menu software several times, from both the disc provided and on-line downloads.

 

I have turned off my anti-virus/firewall program and also told the security program that the Canon program is a trusted application.

 

I am able to print/scan/copy, but not from the Quick Menu, which is more convenient.

 

Please help.

21 REPLIES 21

Hello jerrystarrus,

 

Check out the link below for step-by-step directions, just select "Mac" under "Initial Setup:"

 

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx452#Wi...

 

If you are running into any difficulty in the procedure, it would be best to get in touch with our technical support team at http://bit.ly/Phone_Support for further assistance.

 

Thanks!

 

 

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Well that was super easy.  Thanks so much for writing in crayon.  I usually have such a hard time following instructions.

I have a PIXMA MG7120.  So the only difference for me was that I needed to leave the SG20 folder and the wiatwain.ds file in there.  It was my old Lexmark printer data in there that was causing the problem. 

Caffywaffy
Apprentice

Thank you ! Thank you ! Thank you !

 

I can now scan !

Rowboat
Apprentice

I need help on 2 items.

1.  My Canon Quick Menu will not load

2.  I cannot  get the scan utility to work.  I have windows 7.  I went to c:\windows\twain_32.   In that folder I have SG20 and wiatwain_ds.  

My scanner will work in paint, because that is windows software.   My printer works fine. 

I  can't get my scanner to  go to anything but PDF, and I hate PDF's

Hello.

 

Additional troubleshooting will have to be done to narrow down the cause of your issues. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

 

 

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My scanner is working even though I get the software the software error message. I still cannot open the Canon Quick Menu

constantinos84
Apprentice

Hello i have a problem with the installation of PIXMA MG 2950.

 

I use windows 10. 

 

I follow the steps normally for the installation. When i reach the point of  printing alligment the printer is not responting and i get the message 

Canon Quick Menu has stopped working.  A problem caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available.

 

I can not print at all from my pc. 

 

Please help

tyty6  so much for me registering

Karl1

 

I tried your solution and there was a file foe a Dell printer which I moved to the desk top and then rebooted but I still can't scan - I've just noticed I have a MG4250!

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