Canon Community

clarkdjensen · ‎07-11-2013

Whenever I click on the Quick Menu program for the subject product, I get the following error message:

Canon Quick Menu has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

I have uninstalled and reinstalled the driver and Quick Menu software several times, from both the disc provided and on-line downloads.

I have turned off my anti-virus/firewall program and also told the security program that the Canon program is a trusted application.

I am able to print/scan/copy, but not from the Quick Menu, which is more convenient.

Please help.

Karl1 · ‎07-14-2013

Hi clarkdjensen,

There may be a third party scanner driver interfering with Quick Menu. Please try the following:

1. Click 'Start' and then 'Computer'.

2. On the left-hand pane, click the down arrow beside Local Disk (C: ).

3. Click the down arrow beside Windows to open the folder

4. Highlight the twain_32 folder.

5. The folder should have 2 folders that start with PIXMA MX452 and a file called wiatwain.ds. Any other folders or files should be dragged to the desktop.

6. Reboot the computer and try scanning again.

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View solution in original post

constantinos84 · ‎12-31-2015

Hello i have a problem with the installation of PIXMA MG 2950.

I use windows 10.

I follow the steps normally for the installation. When i reach the point of printing alligment the printer is not responting and i get the message

Canon Quick Menu has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

I can not print at all from my pc.

Please help

ablw000 · ‎05-07-2017

Whenever I click on the My Image Garden program for the subject product, I get the following error message:

Canon My ImageGarden has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

Not able to scan and print from any of these icons...

Canon Community

Quick Menu Software for Canon PIXMA MX452