Purchased new ink cartridge, PIXMA TR4520 says it’s empty

[Ilapaille]

I have had terrible customer service with Canon. No response for months. No one has helped with this issue. We purchased 2 brand new ink cartridges and the printer Canon TR4520 keeps saying there’s no ink in it. Can someone please assist in sending me a replacement? Clearly the cartridges are not empty but for whatever reason the printer is not recognizing them. Thanks

thanks!

[ArthurJ]

Hi,

You would need to speak with either phone or chat support about the possibility of having a replacement ink sent. 

You will need to register your Canon gear HERE to access additional support options.

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