10-12-2019 11:09 AM
I am trying to print anything from basic cartoon like pictures to actual pictures taken with a camera and my printer, Canon MX922 continues to disappoint and print the colors so far off and faded. Is there something I have setup wrong or that might need a cleaning? Attaching both images below. First is the original copy and the second is the printed form.
10-15-2019 01:00 PM
Hi Invincible047,
First, please print a test page:
1. Please press the MENU button on your PIXMA MX922
2. Use the down arrow key until the wrench and screwdriver icon is selected, then press OK
3. Select Maintenance, then press the OK button
4. Select Print nozzle check pattern and then pres OK
5. Select Yes and then press the OK button
Does your test page match the example below:
Also, what paper are you printing with?
What application are you using on your computer to print the image?
What version of Windows (or OSX) is installed on your computer?
10-15-2019 03:18 PM
There is no yellow on my page. Also my bottom black color is all of the same color and in the image you gave it appeared there were different shades.
Also, what paper are you printing with?
Plain white printer paper
What application are you using on your computer to print the image?
Photos within Windows
What version of Windows (or OSX) is installed on your computer?
Windows 10 Pro.
10-15-2019 03:30 PM
After posting those results I replaced the yellow did a "cleaning" and "Deep cleaning" and it brought the yellow on the "nozle check pattern" but the black line is the same.
10-17-2019 02:39 PM
Hi Invincible047,
Lets check the driver. Please open the search feature on your computer and type control panel and press enter. Once you are there, select View Devices and Printers. Is the printer listed as MX920 series or MX920 series WS?
Also I recommend trying to print from one of Canon's print programs. Please click HERE and select drivers and downloads and then select the software tab. Once you are on the software tab, download and install the Easy-PhotoPrint EX Ver.4.7.0. Once it installs, try to print.
Are the colors still faded?
We look forward to your reply.
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