Printing of images with only black ink on Pixma MG5700

[Nina_C]

Hello,

I am running into an issue where I attempt to print an image in greyscale (PNG, GIF or JPEG) on Pixma MG5700 multifunction printer via WiFi on Windows 10. The images are only black and white in the first place. In printer settings I ticked the box 'Greyscale Printing', yet I get a print in red/yellow. Printing text from PDF or Word goes normally.

I am hoping anyone can help me out. Thank you in advance.

Cheers,

Nina

[shadowsports]

Greetings,

What is the file (type) you are printing.  Image, Doc..?? (having an issue with)

What program are you printing from?

Can you provide a sample here, please.

[Patrick]

Hi Nina_C,

Also, please print a test page:

1.  Press the HOME button on your PIXMA MG5720.

2.  Use the down arrow key to display SETUP and press the button below SETUP.

3.  Select Maintenance and press <OK>.

4.  Select Print nozzle check pattern and press <OK>.

5.  Select Yes and press <OK>.

Does the test page that you print match the example below: