10-27-2023 10:45 PM
I just installed my first new printer cartridges and the pages are blank. The nozzle test prints fine but cannot print from computer or phone or copy. It goes through the printing per usual, sounds like it's printing, but the pages are blank. This seems to be a common issue from what I've seen in this forum. Is there a fix?
12-11-2023 02:07 PM
Hi,
Could you please take a picture of the printer's nozzle test and attach it to your reply.
We look forward to hearing back from you.
12-11-2023 02:54 PM
Well, no. It's been a month and a half since I asked the question and I didn't keep ther nozzle test print. I really needed a printer. So I bought an HP after wasting my money on the Canon. Brand new and wouldn't print from a new cartridge. Waste of time and money. Bought a HP. Won't be back.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.