Canon iX6850 won’t feed correctly / detect paper

[Sylvo81]

Hi all,

Does anybody know what might be happening with my canna ix6850 printer.

Recently its developed a fault where the printer continuously blinks the paper feed empty when there is paper in the machine. This happens after maybe a dozen sheets go through. I have to stand over it and press the fault light then it restarts and feeds for a bit and then errors again!

Additionally it is mis feeding paper through itself slightly diagonally. It’s just randomly started doing this 

Any help here would be amazing

Thank you x

[Kristoff]

Thanks for joining the conversation, Sylvo81!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

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