I have a Canon Maxify GX7020 printer accessed by a Windows 10 PC and two Windows 11 Pro laptops.
The printer was originally setup on 5/17/2023 with the software drivers and apps installed then. The Windows App listing says that the "Canon GX7000 series Driver" is version 1.02. Looking at the Canon printer software web site, the current driver setup package appears to be version "1_3" according to the file names.
The firmware on the networked printer is configured to auto install firmware updates, which it has done several times.
We have some intermittent problems scanning documents from the printer console to a network connected PC that had been previously set up. I will be asking for troubleshooting help for those problems in a separate post.
We have been conditioned to believe that we should always be running on the most current software version. The printer auto-updates its own software, for example. There is the Windows update system for Windows software. Many PC vendors have tools that check for updates specific to the vendor's hardware.
But there does not appear to be any tool from Canon to check if there are newer versions of the Canon software available and make it easier to update the Canon software if necessary.
Is there a Canon printer software update checker tool? It may be hidden in the large driver "package" that was installed initially.
If there is no easy update check tool, how would you do it manually? I have 11 Canon apps listed in the Windows app list. Windows reports their version number and they are all different. The only option available is "Uninstall". There is no update option.
The version numbers of software on the Canon printer software support site are not consistently listed. Sometimes the version is included in the software's title. Sometimes it is under "Details". Otherwise you may be able to deduce the version number from the version string embedded in the download file name. The date and file size of the software is clearly listed at the top-level listings, but not version numbers.
If you identify that there is newer software available, is there any tool to download and install them? Or do you need to manually download each software package (11 in my case) and then "update" them.
How do you "update" the software? Must you first uninstall the software and then do an "install", or is the software installer smart enough to detect that there is a previous version installed and handle it correctly (uninstall/install, or install over old version)
I suspect my circa-2023 Canon software needs to be updated on three systems. I'm looking for a sanctioned method to do this straightforwardly.
Thank you for your help.
BTW: According to the Windows Device Manager "Property" details, the reported driver date of the Canon "GX7000" series driver is 6/21/2006 and the reported driver version is 10.0.19041.1. This assumes that these fields in the low-level driver file metadata are properly maintained.
