10-15-2025 12:49 AM
Hello.
- I am trying to use printer #F173700
- Not able to find the driver for it.
- Somewhere in the internet recommended me to install MF240 series driver.
- So I download MF240 driver here https://vn.canon/vi/support/0100772902 ([Windows 64bit] MF241d MFDrivers (UFR II / ScanGear)).
- And I stuck at this step. I'd tried to plug out and in, turned on the printer again but it didn't work. Changed USB port also didn't work.
I wonder whether I installed wrong driver?
The OS is Windows 11 64 bit.
Thank you very much.
10-15-2025 08:48 AM
Thanks for joining the conversation, taigama!
Your printer is going to be listed on our web site using the name that appears on the front or top of the unit. If you bought it here in the United States, then it's probably part of the imageCLASS family. Look for the "imageCLASS" logo and the model number should be located immediately next to it. Then use that model number to find its driver and software on our site.
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
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