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ImageClass MF445dw - Scanner issue - Cannot communicate with the scanner

itsma
Apprentice

Hi,

I just installed the MF445DW Scanner software in my new Windows 11 computer. The printer/scanner is connected wirelessly. I can print the docs and also scan using Microsoft Scan app. But I am getting below error when I use the Cannon MF Scan Utility software:

Cannot communicate with the scanner. The cable may be disconnected or the scanner may be turned off.

 

Appreciate help!

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