cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pixma mx922 not powering on

Scott9393
Apprentice

My PIXMA MX922 was purchased new in 2015.  It has been working fine since then.  Starting today, the printer will not power on properly.  When plugging it in, the small blue LED on the "COPY" button illuminates.   However, pressing the power button does not power-up the unit. I verified that the outlet that the printer is plugged into does in fact have power.   I've also tried it with a power strip (rather than plugging directly into the wall).   No go. 

 

I have tried disconnecting the power cord for various times (10 minutes, 15 minutes, 30 minutes) then reconnecting it, with no results. 

 

Appreciate any assistance you can provide.

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

Excellent troubleshooting on your part.  Unfortunately, it doesn't sound good.  Sounds like the printer's power supply or controller board has failed or malfunctioned. 

 

Last step.  Press and hold the power button for 30 sec.  Now disconnect from the wall outlet..  keep pressing the button.

 

Now release the button.  Wait about 30 sec, reconnect to power and press the power button again to turn on.  Works, great..  

 

If no...

 

You can contact canon and investigate repair options, but I would replace it given its age.  The cost to ship and repair often exceeds the cost to replace it.      

~Rick
Bay Area - CA


~R5 C (1.0.9.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

Holiday
Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II