Pixma TS6020 suddenly can't recognize any ink tanks

[tanasay]

My printer is about 4 years old. I replaced one tank and suddenly it can't recognize any. These are the same Canon ink tanks I always use. I took the tanks out and examined the area for foreign bodies and found none. I turned it off and back on. Is this printer kaput?

[shadowsports]

Greetings,

Please see these articles for proper ink replacement.

Canon Knowledge Base - Replacing Ink Tanks - TS6020

Canon Knowledge Base - Checking the Ink Status with the Ink Lamps - TS6020

[tanasay]

I believe I have followed all of these instructions carefully. I did reinstall each ink tank just now. They lit up briefly as the carriage began to move, but they are all off now. The printer was fine until I put in a new blue cartridge on Thursday. It is a Canon but maybe there is something wrong with it.

[tanasay · Accepted solution]

OK I figured it out. I ordered XL cartridges. They are number 281. Wrong.

[shadowsports]

Greetings,

Thats a bummer.  Hope you can get them swapped out somehow.  

[tanasay]

Thanks. Will do.