03-05-2024 12:49 PM
I have a PIXMA TS 8220 printer and am generally happy. Just in the last two days it will not print without skipping lines/ and leaving white gaps between lines, every 1/2 inch or so. Seems like this has something to with the encoder strip, which I can see on one end but not all the way across to clean it. I do not see how you would replace it, and when you open the printer top, it is covered by a black plastic cover which makes it inaccessible. I do not see how to replace the encoder strip anywhere for this model, nor am I sure that is the problem anyway. I have tried to print from multiple devices so I know the problem is in the printer, not the software. I did have a paper jam recently so, based on what I have seen online, it seems likely the strip may have grease on it. I did clean the part I could see with a alcohol and a swab, but I want to be able to clean the entire length. Any suggestions.?
03-05-2024 01:49 PM
right side showing strip
middle
left side showing strip
04-22-2024 12:44 PM
Hi,
Based on the steps you have taken already and the issue remains, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
11/20/2025: New firmware updates are available.
EOS R6 Mark III - Version 1.0.1
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.