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pixma g7020 leaving marks on the paper (not ink marks)

nilieeidt
Apprentice

Please take a look on the picture below, this only happens when i use stick paper which is thicker than regular paper.

How do i fix this? Is there a way to configure the printer for a thicker paper?

Thank you in advance!

IMG_1727.JPG

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

You can try turning on the paper abrasion setting on the printer. Please click HERE and scroll down for the steps. 

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