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Pixma TS 8220 Encoder strip clean/replace


I have a PIXMA TS 8220 printer and am generally happy. Just in the last two days it will not print without skipping lines/ and leaving white gaps between lines, every 1/2 inch or so. Seems like this has something to with the encoder strip, which I can see on one end but not all the way across to clean it. I do not see how you would replace it, and when you open the printer top, it is covered by a black plastic cover which makes it inaccessible. I do not see how to replace the encoder strip anywhere for this model, nor am I sure that is the problem anyway. I have tried to print from multiple devices so I know the problem is in the printer, not the software. I did have a paper jam recently so, based on what I have seen online, it seems likely the strip may have grease on it. I did clean the part I could see with a alcohol and a swab, but I want to be able to clean the entire length. Any suggestions.?



right side showing stripright side showing stripmiddlemiddleleft side showing stripleft side showing strip


Based on the steps you have taken already and the issue remains, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.