03-26-2026
07:55 AM
- last edited on
03-26-2026
08:49 AM
by
Danny
Hello, I live in a country where there is no canon certified service. Printer – Canon PIXMA IP8740
My encoder strip is too loaded. Cleaning doesn't help. I'm trying to find a similar replacement to take to a local mechanic. But I can't find it. Maybe other strips are compatible with this printer?
03-26-2026 08:09 AM
Hello!
So that the Community can help you better, we will need to know more information.
What is the exact model printer you're using (it's usually on the top or front of the unit)?
Any other details you'd like to give will only help the Community better understand your issue.
If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.
If you're outside the USA, please click HERE to find support options in your country.
Thanks and have a great day!
03-30-2026 11:45 AM
Hello cheeze39,
Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The PIXMA iP8740 isn't sold or supported by our team here at Canon USA.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
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