01-06-2023 05:14 PM
Issues with printing test page or files from PC..
Removed from Control Panel/Devices and Printers. Reinstalled.
Rebooted printer-powered off printer w/ 30 sec wait.
Still getting error 1003 and 01
Still not printing test page.
01-10-2023 12:43 PM
Hi,
Please click HERE for steps to try and resolve the 1003 error code.
If that does not resolve the issue and the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.
If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.
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