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Pixma TR4520 Stuck in Scanning

lee4
Apprentice

Stuck in scanning   Can’t print or copy 

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

I recommend performing a reset of the printer. While the printer is on, unplug the power cord from the printer. While the power is off, press the power button 5 times. After 60 seconds plug the power cord back in and power on the printer.

Once that is done, please try to print or make a copy. If an error appears, please reply with the error code. 

We look forward to hearing from you. 

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