05-21-2013 11:19 PM
Hi all. New user, first post.
I've been trying to clear up a problem printing the nozzle test pattern with no success. I've done a clean multiple times. I've done a deep clean. I've taken the advice about soaking the print head in distilled water(last time for more than 3 hours). None of these have worked. I still can't get a good test pattern to print. Missing lines. Does any one have other suggestions for things to try? Is it time to get a new print head? Take it to a 'professional'?
TIA
05-26-2013 10:20 PM
Hi econyers,
It sounds like you have alerady gone through all the troubleshooting we can suggest. I would recommend using the Contact Us link to speak to our support staff who can provide relevant service options.
09/26/2024: New firmware updates are available.
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