Pixma MG5320 has stopped working - Not getting any power / Dead

[jgvisser]

While printing docs for school this evening, the printer (PIXMA MG 5320) just stopped working - like it had been powered off - and won't come back on. It printed several things and when it went to do the next doc it had no power. I have it attached to my Lenovo T400 laptop via a printer cable and also use it via Bluetooth. It has worked great for some time and now just is dead.

I've tried unplugging for 5 - 10 minutes and plugging it back in with no luck. Checked that the outlet is working and it is. Tried a different outlet and still nothing. 

I'm using Windows XP to send docs and photos. I've been very pleased, and have no idea what happened.

[Ahlexus]

mine just did same thing just put in brand new xl inks and bam no power errrrr.... now im in a jam and seeing this is a reacuring problem Im scared to go buy another one like it. but like I said just bought new inks, wasted money not cool, And I clicked the link it ask for model number etc I put it in and get "page cant be found" like i lost the web page"

[Grandma2013]

No solution has been found. And all I've gotten from Canon is said I could get a discount on a new printer but I dont want to invest in a new one from them mine wasn't that old and didn't have any other problems with it.

[gkirsch]

My PIXMA MP560 just stopped printing.  It almost printed the first page of a two page document and it just stopped.  I had to pull the paper out of the printer.  Ever since then, the printer is dead.  I  have power from the power cord to the printer.  Any ideas out there? 

[gnorph]

Same here, my Pixma 7150 just went dead in the middle of a print job. Very frustrating! What can we do?

[broadws]

Same exact thing with me. Working fine, then half way through a print it was like someone turned out the lights. Tested power supply with a multimeter and it is working fine, so I think it is main board level issue. A shame because this printer is only 2 years old and was working great. Without a schmatic is hard to trouble shoot the main board. Because this is such a common problem with this printer and other pixmas you have to suspect poor fusing and inferior electronic design on Canon's part.

Was getting ready to buy Canon PIXMA Pro-100 Printer,  but now am doing research on other high-end photo printers. I would like to get a printer that just will not crap out suddenly in the middle of a print job.

[KFM]

I have the smae problem and also cannot see where to contact???

[Danny]

Hi, KFM!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

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Thanks and have a great day!