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Pixma G6020 Colors off

hotsoupymiku
Apprentice

IMG_8957.jpegI bought my printer in the summer of 2022, and everything has been fine up until last month. Colors have been washed out, and it feels like the quality has been lowered. Here is a comparison to something printed from last January (2023) to last month (Dec 2023). I have cleaned the printer heads, done ink flushes, reset the printer settings, tried printing from different devices.. I’m not quite sure what else to try. 
I mainly print from my iPad, if that is important information. Printer color adjustment settings appear to be nonexistent on iOS. 

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi,

If you are printing directly from the iPad, you can try installing the free Canon print app and try printing from there.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Printing with the Canon app does not make the print quality any better. 

I’m thinking it might be a hardware issue. I’m not sure if replacing the print head will help.

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