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Paper size printing error on my ix6820

Makeupwiz
Apprentice

I have an ix6820 that I can't get to print my 13x19 image. I have a Mac and am running Sequoia 15.7. I have downloaded the appropriate updated Canon software, gone to my printer settings and have tried both Super A/B3 and untitled 13x19 default settings. The paper size for my image is 13x19 and I have selected scale to fit, just in case. After what seems like ages, the paper gets sent through the printer and the yellow light flashes twice. I have tried turning off the printer, changing the program I'm attempting to print from and even screen shot the image to try going through photos. What am I missing? 

2 REPLIES 2

jrhoffman75
Legend
Legend

Verify that you have the Canon IJ Series driver installed and not the AirPrint driver.

John Hoffman
Conway, NH

R6 Mark III, M200 (converted to infrared), RF lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

DerrickL
Whiz
Whiz

Custom size the paper to 12.96 x 19 (non-printable area settings are all 0 in.)

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