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PIXMA tr4522 Error 5100 and cartridge slamming


I got an error 5100. I did find a small paper jam and removed but it was still stuck. Then cleaned the encoder film but now the cartridge is slamming into the sides. Please help :-(.


Product Expert
Product Expert



HERE is some information about the 5100 error and how to try and resolve it. If following the steps does not resolve the error, your TR4522 would need to be replaced. 

If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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