cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA tr4522 Error 5100 and cartridge slamming

Nramirez408
Apprentice

I got an error 5100. I did find a small paper jam and removed but it was still stuck. Then cleaned the encoder film but now the cartridge is slamming into the sides. Please help :-(.

1 REPLY 1

ArthurJ
Product Expert
Product Expert

 

Hi,

HERE is some information about the 5100 error and how to try and resolve it. If following the steps does not resolve the error, your TR4522 would need to be replaced. 

If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

 

National Parks Week Sweepstakes style=

Enter for a chance to win!

April 20th-28th
Announcements