PIXMA iP8720 Needs to print 12x18 Inches

[TheRoyalAmulet]

I have a PIXMA iP8720 that I need to print 12x18 Inches. Nothing I do helps.

My drivers are up to date. I've also followed the instructions that I received from Canon Support, but they do nothing when I try to save the size I need. Adding a custom size under the printer drivers doesn't help either. 

I also have tried using the printing software they said I needed to download, and that doesn't seem to do a thing when it comes to needing to add a custome size sheet - I'm stuck having to select a pre-installed size. 

If anyone can help here it would be great as I'm at a pop up and need to print new sheets out. I'm not wanting to go to a 24 hour print shop and pay an arm and a leg - that's why I bought the printer. 

HELP

[jrhoffman75]

Do you mean you want to print a 12x18 image on 13x19 paper? You can do that by setting a 0.5 inch margin all around. I do that all the time with my Pro-100. You need to select A3+ paper, not the fine art option that will impose a larger margin to avoid head strikes.

If this isn't what you want to do please explain in greater detail.

[TheRoyalAmulet]

No, I want to print on paper sized 12x18, 9x12, and 14x11. 

In the end, I think I am going to have to return this printer to BestBuy as the person who sold it to me said it would print those exact sizes. 

[jrhoffman75]

If you are trying to print borderless you can't. Canon printers won't print borderless on custom paper sizes. If you just want to print a standard image on custom size paper the driver should let you do that. 

[TheRoyalAmulet]

I must be missing something. When I go into the driver to create the size I need, I never see it on the printer pop-up for sizes. I'm at a loss for how to make this happen. 

[jrhoffman75]

Are you on a Windows computer? See this:

Canon : PIXMA Manuals : iP8700 series : Setting Paper Dimensions (Custom Size)