PIXMA iP7220 Faded Colors when printing direct on CD

[jfkjax]

I just purchased a Canon PIXMA iP7220 for the purpose of printing CD labels Direct To Disc.

When printing on disc, the colors are very faded.  Black prints as a very light gray.  Almost unreadable.

When printing on paper, the colors (including black) print fine ... as expected.

This happens regardless of what software I use to print -- My Image Garden, SureThing CD Labeler, Adobe Photoshop.  I've tried two different printable CDs with white printable surfaces: Verbatin and ridata.  I've also tried adjusting the darkness, contrast, etc.

I'm running on a Lenovo laptop, 8GB RAM, Windows 7, USB to printer.

All printer tests and test sheets print fine.

Anyone have the same problem?  Anyone have a fix for this?

Thanks

[ArthurJ]

Hi jfkjax,

Troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

We look forward to hearing from you.

[jfkjax · Accepted solution]

The problem is a clear case of "operator error."  The CDs I was using would not absorb the ink.  I have changed CDs and the ink is absorbed and dries perfectly, giving a nice crisp CD label directly on the CD.  Thank you for your response and offer to troubleshoot.

[stoppage]

Could you please inform which cd's did you changed to. Im using Verbatim and printout is faded, although ok on paper. Obliged