PIXMA TS9521C won't print pictures from phone; computer OK

[rebekahsawin]

I have a pixma TS9521C and it has no problem printing pictures/documents from my computer, but it will not print pictures from my phone any more. It will print documents from my phone but it won't do pictures. I've tried resetting printer and reinstalling canon on my phone but it still doesn't work. Any ideas? Thanks.

[Danny]

Hi, rebekahsawin!

So that the Community can help you better, we need to know exactly which operating system is running on your mobile device (i.e. Android or iOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!